TechDiagnoseRefund Policy
Last updated August 15, 2026
TechDiagnose offers a 30-day money-back guarantee. If the tool is not working out for you, request a full refund within 30 days of your order date and we will return what you paid.
How to request a refund
Refunds are processed by our payment provider and Merchant of Record, Paddle. Visit paddle.net with your order email or receipt, or email us at support@techdiagnose.app and we will arrange it for you.
Renewals and cancellations
You can cancel your subscription at any time from the billing page in the app. Cancelling stops future renewals; you keep access until the end of the period you have already paid for. If a renewal charge caught you by surprise, contact us within 30 days of that charge and we will make it right.
Team plans
The same 30-day guarantee applies to team subscriptions. If you reduce seats, the change takes effect at your next billing date and is reflected on your next invoice.
Paddle’s own refund policy also applies to every order.